Answer every call.Fill every chair.
Meet Katie, the AI receptionist that picks up day, night and lunch hour and books patients straight into your schedule. Frilo, the engine underneath, puts your whole practice in the palm of your hand.
Tomorrow · 8:15 AM · Dr. Patel
Listen to Katie take the calls your team can't.
Press play and follow along. Under each call is the record your office gets: who called, what they needed, and what's already done.
Sample calls with a fictional practice. Voices are AI-generated for this demo.
A front desk that already knows how a dental office runs.
Picks up every time
Nights, weekends, lunch hour and overflow when the front desk is with a patient. No hold music, no voicemail, no "call back during business hours."
Books into your real schedule
Works from your providers, hygiene columns, appointment lengths and new-patient blocks. Siblings land back to back in a single call.
Knows an emergency when it hears one
Asks the right safety questions, sends true emergencies to 911 or your on-call doctor, and puts urgent cases at the top of tomorrow's list.
Turns callers into new patients
Captures insurance, reason for the visit and contact details, then texts intake forms so check-in takes minutes, not a clipboard.
Reschedules without the phone tag
Moves appointments, releases the old slot, and texts a reminder the day before, so fewer chairs go empty.
Logs every single call
Recording, transcript and a two-line summary for every conversation, searchable from your phone the moment the call ends.
Your whole practice, on your phone.
Every call feeds one live Frilo dashboard: what happened, what needs you, and what Katie already handled.
- A morning brief: overnight calls, urgent callbacks and today's open chairs
- Production booked, new patients and insurance mix, updated live
- Approve drafted review replies and patient texts with one tap
- Ask Frilo out loud: "How many new patients did we book this week?"
- Call back first: Dana W., swelling. Booked 8:15, flagged urgent
- 2 Invisalign inquiries overnight. Consult links sent
- New 5★ review. Reply draftedApprove
One platform, from the first ring to the next visit.
Start with Voice AI and scheduling. Add the channels that bring patients back, all on the same patient record and the same dashboard.
SMS marketing
Recall reminders, reactivation for patients who are overdue, and open-slot offers when the schedule has gaps.
Email marketing
Newsletters, treatment follow-ups and seasonal campaigns, written in your practice's voice and sent on schedule.
Reviews & reputation
New Google and Yelp reviews land in your dashboard with a privacy-safe reply already drafted. You approve, it posts.
What are unanswered calls costing you?
Move the sliders to match your practice. Everything below is calculated from your numbers.
Unanswered calls × 52 ÷ 12 × new-patient share × booking rate × patient value. An estimate from your inputs, not a promise.
HIPAA-ready. Careful by default.
Katie will never
- Diagnose, or give clinical advice
- Share patient details with a caller it hasn't verified
- Guess. If it doesn't know, it takes a message and flags it
- Pretend to be a person. Ask, and it says it's an AI assistant
Your team stays in charge
- Red-flag symptoms get 911/ER guidance and an on-call alert
- Anything unresolved goes to your team with the full recording
- Your rules decide what Katie books, and what waits for a human
Works with the systems you already run.
Practice management, phones, payments and marketing, connected during setup.
Available
Ready-made connectors.
Connected at setup
Configured for your practice during onboarding.
Live without the lift.
Tell us how you run
One call to map your providers, hours, appointment types, insurance and emergency protocol.
Connect and forward
We connect your schedule and set up forwarding for after hours, overflow, or every call. Your number stays yours.
Go live, keep tuning
Listen to calls from your phone and flag anything you'd handle differently. Katie adjusts.
Questions practices ask us.
Will patients know they're talking to AI?
Katie answers as your office's virtual assistant and never claims to be a staff member. If a caller asks, Katie says plainly that it's an AI assistant. Most callers just want to get booked, and Katie gets them there fast.
Does it book directly into our practice management software?
Yes. Katie works from your real openings and writes appointments back to your schedule, following your rules for providers, chairs and appointment lengths. We connect your system during setup. If yours isn't listed, ask us.
What happens with a dental emergency?
Katie asks screening questions you approve. Callers with red-flag symptoms like trouble breathing or swallowing are told to call 911 or go to the ER, and your on-call contact is alerted. Urgent but stable cases are booked into emergency time when you have it and flagged at the top of the morning list.
Do we keep our phone number?
Yes. You forward calls to Katie whenever you want them answered: after hours, when the line is busy, or all the time. Patients dial the same number they always have.
Is Frilo HIPAA compliant?
Frilo is HIPAA-ready, and we sign a Business Associate Agreement with every practice. Call data is encrypted, access is limited by role, and Katie is set up never to share patient details with an unverified caller.
What if Katie can't answer a question?
It doesn't guess. It takes a detailed message, tells the caller when to expect a call back, and puts the request in front of your team with the recording and transcript.
What does it cost?
It depends on your number of locations and which services you add on top of Voice AI and scheduling. We'll walk through pricing on the demo, with your call volume in front of us.
Put Katie on your front desk.
See how Katie would answer, book and follow up for your practice, with Frilo running everything behind the scenes.
- Hear Katie answer as your practice
- Walk through the dashboard on your phone
- Get pricing for your locations